Welcome to Flexieve

Exchange and Returns Policy

At Flexi Eve, we provide you with high-quality products with European specifications and many features, and we do our best to ensure your satisfaction. Therefore, we provide you with a simple and simple exchange and return policy.

Exchange policy


If you want to change the size or change the type of product, you can exchange it only once within 48 Hourse from the date of receipt by contacting us through social media (Facebook – WhatsApp – Instagram) and paying the shipping fees of 45 pounds.

However, if there are manufacturing defects in the product, you can exchange it within 14 days from the date of receipt, while paying the shipping fees.


Return Policy

If you are not satisfied with the product and want to return it, you can do so within 48 Hourse from the date of receipt by contacting us.

Important note: If the product is exchanged, you cannot return it after that.

Return steps:
The representative receives the product to be examined by our specialized team to ensure its condition.
Then the amount will be refunded within 7 to 10 days via (bank transfer / Vodafone cash) after deducting 45 pounds as shipping costs.

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